We know life can bring unexpected changes - whether you’re traveling, starting a new career, or focusing on family. If you’d like to pause your membership, simply email us at [email protected]. To help us serve you better, we ask for an estimated end date, which you can update at anytime.
Pausing your membership in the app will begin the pause immediately. Be sure you're ready to start the pause before selecting your end date.
If you decide to pause during an active membership period, you will not be charged again your pause has ended. While we do not issue refunds for membership dues already charged, this ensures you receive full access to your remaining time.
Base will send you an email reminder prior to the end of your pause period. This reminder helps you prepare for the reactivation of your membership. If you need to extend the pause, you can do so at this time by updating your request.
Remember, staying active in our community gives you more opportunities to meet incredible people and gain fresh perspectives. We look forward to welcoming you back whenever you're ready!
If you have any questions or need assistance with reactivating your membership, feel free to reach out to our support team for guidance at [email protected].